Reading Your Builder's RERA Web Page: The Quarterly Updates Bengaluru Buyers Should Track
Section 11 of the RERA Act requires promoters to keep a project web page on the regulator's website with quarterly updates on bookings, approvals and status, and to show plans and a stage-wise schedule at booking. Here is how a Bengaluru buyer can use those disclosures.
Every few weeks, a site visit or a builder newsletter tells a Bengaluru buyer that construction is "progressing well". The photographs show cranes and fresh concrete. What photographs cannot show is how many flats have been sold, which approvals are still pending, or whether the project is on the timeline the buyer signed up for.
The Real Estate (Regulation and Development) Act, 2016 requires a different kind of update. Section 11 makes the promoter maintain a web page for the project on the regulator's website and update key information every quarter, and it lists what the promoter must make available at booking. This guide reads Section 11 from the Act and explains how a Bengaluru buyer can use those disclosures before and after booking.
The short answer. Under Section 11(1) of the RERA Act, the promoter must create a web page for the project on the Authority's website and enter the project details for public viewing, including registration details and quarterly up-to-date information on units and garages booked, approvals taken and pending after the commencement certificate, and the status of the project. Section 11(2) requires advertisements to carry the Authority's website address and the registration number, and Section 11(3) requires sanctioned plans and a stage-wise completion schedule to be made available at booking. The trade-off: these disclosures are a strong, free check on a project, but they are only as useful as your habit of reading them and comparing each quarter with the last.
What must a builder publish on the RERA website?
Section 11(1) of the Real Estate (Regulation and Development) Act, 2016 in its Gazette text says the promoter shall, on receiving its login ID and password, create its web page on the website of the Authority and enter all details of the proposed project as provided under Section 4(2), in all the fields provided, for public viewing.
The section lists what that page must include: details of the registration granted by the Authority; quarterly up-to-date lists of the number and types of apartments or plots booked; quarterly up-to-date lists of the number of garages booked; quarterly up-to-date lists of approvals taken and approvals pending subsequent to the commencement certificate; quarterly up-to-date status of the project; and other information and documents specified by the Authority's regulations.
The Authority has a matching duty. Section 34(b) lists among its functions publishing and maintaining a website of records, for public viewing, of all real estate projects for which registration has been given, including information provided in the application for registration. Between the two, the project's public record sits on the regulator's site, not only in the builder's brochure.
What does each quarterly update tell a buyer?
Each item on the page answers a different question about the project. The table below sets out the quarterly disclosures under Section 11(1) and how a Bengaluru buyer can read each one.
| Disclosure | Where it sits in the Act | How to read it |
|---|---|---|
| Registration details | Section 11(1)(a) | Match the registration number with your agreement and any advertisement |
| Apartments or plots booked | Section 11(1)(b), quarterly | Shows how the project is selling, by number and type of unit |
| Garages booked | Section 11(1)(c), quarterly | Useful if parking allotment matters to your purchase |
| Approvals taken and pending | Section 11(1)(d), quarterly, after the commencement certificate | Pending approvals are questions to put to the promoter |
| Project status | Section 11(1)(e), quarterly | Compare progress with the stage-wise schedule you were given |
The value is in the comparison. A single quarter tells you where the project stands. Several quarters side by side tell you whether bookings, approvals and construction are moving together, or whether one is lagging. Save a copy or screenshot each quarter so you can make that comparison later.
Our guide on verifying a Karnataka RERA project registration shows how to find a project on the regulator's website, which is where these updates appear.
What must a builder show you at booking?
Section 11(3) covers the moment of booking. It says the promoter, at the time of booking and issue of the allotment letter, shall be responsible to make available to the allottee the sanctioned plans and layout plans, along with specifications, approved by the competent authority, by display at the site or such other place as the Authority's regulations specify.
The same sub-section requires the promoter to make available the stage-wise time schedule of completion of the project, including the provisions for civic infrastructure like water, sanitation and electricity. That schedule is the yardstick against which the quarterly status updates can be measured.
Section 19 gives the buyer matching rights. Section 19(1) entitles the allottee to obtain information relating to sanctioned plans, layout plans and specifications approved by the competent authority, and other information provided under the Act, rules, regulations or the agreement for sale. Section 19(2) entitles the allottee to know the stage-wise time schedule of completion of the project, including the provisions for water, sanitation, electricity and other amenities and services agreed in the agreement for sale. Our explainer on sanctioned plans and deviations in Bengaluru covers how to read the plans you are shown.
How do the disclosures connect to the builder's own declarations?
The web page under Section 11(1) is built on the details filed under Section 4(2), and one of those details deserves special attention. Section 4(2)(l) requires the promoter to file a declaration, supported by an affidavit, signed by the promoter or a person it authorises. Clause (C) of that declaration states the time period within which the promoter undertakes to complete the project or phase.
That declared period is the benchmark for everything that follows. When the quarterly status update under Section 11(1)(e) shows progress, set it against the completion period in the declaration and the possession date in your agreement for sale. If the three do not line up, you have a specific, documented question to put to the promoter.
The same declaration includes, in clause (D), the undertaking that seventy percent of amounts realised from allottees will be deposited in a separate account for construction and land cost. Section 19(3) also links the allottee's right to claim possession, and the association's right to claim the common areas, to the declaration given under Section 4(2)(l)(C). Reading the declaration once, at the start, makes every later quarterly update easier to judge.
If you are buying in a project with several phases, check which phase your unit sits in and read the declaration and quarterly status for that phase. A strong update for one phase does not tell you much about another.
How should advertisements point you to the RERA page?
Section 11(2) says the advertisement or prospectus issued or published by the promoter shall mention prominently the website address of the Authority, where all details of the registered project have been entered, and include the registration number obtained from the Authority.
For a buyer, that turns every hoarding, newspaper advertisement and brochure into a lookup key. Take the registration number from the advertisement, find the project on the regulator's website, and compare what the page says with what the advertisement claims. If an advertisement carries no registration number or website address, ask the promoter why.
The same habit helps when comparing projects. For a project such as the one in our review of Birla Tisya in Rajajinagar, the registration number is your route to the official project page and its quarterly history.
What if the RERA web page is out of date?
The Act uses the words "quarterly up-to-date" for bookings, garages, approvals and project status. If the page has not been updated for longer than that, start by writing to the promoter, citing Section 11(1), and asking when the next update will be posted. Keep the request and any reply.
If the page stays stale, or the information appears inconsistent with what you see on site, the Act gives you a forum. Section 31(1) allows any aggrieved person to file a complaint with the Authority or the adjudicating officer for any violation or contravention of the Act or the rules and regulations against a promoter. Section 61 makes a promoter that contravenes provisions of the Act, other than Sections 3 and 4, liable to a penalty which may extend up to five percent of the estimated cost of the project.
Use this checklist to make the most of the disclosures:
- Note the registration number from the advertisement or agreement.
- Find the project's page on the regulator's website using that number.
- Save each quarter's update on bookings, approvals and project status.
- Ask for the sanctioned plans and stage-wise schedule at booking.
- Compare each quarter's status against that schedule.
- Raise pending approvals with the promoter in writing.
- If updates stop, write citing Section 11, then consider a complaint.
The quarterly page will never be as glossy as a brochure. It is, however, the one update the promoter is required by law to keep current, and it is free to read.
What do Bengaluru buyers ask about a project's RERA web page?
What must a builder update on the RERA website every quarter?
Section 11(1) of the RERA Act requires quarterly up-to-date lists of apartments or plots booked, garages booked, approvals taken and pending after the commencement certificate, and the project's status, on the promoter's project web page on the Authority's website, along with registration details and other specified information.
What should a builder show me at the time of booking?
Section 11(3) says the promoter must make available the sanctioned plans and layout plans with specifications approved by the competent authority, and the stage-wise time schedule of completion, including provisions for water, sanitation and electricity, at the time of booking and issue of the allotment letter.
Must property advertisements show the RERA registration number?
Yes. Section 11(2) says the advertisement or prospectus issued by the promoter shall prominently mention the website address of the Authority where the registered project's details are entered, and include the registration number obtained from the Authority, along with other incidental matters.
What can I do if the RERA project page is not updated?
Write to the promoter citing Section 11(1), which requires quarterly up-to-date information. If the page stays stale, Section 31(1) lets any aggrieved person complain to the Authority, and Section 61 allows a penalty of up to five percent of the estimated project cost.
Last updated 2026-10-17. PropNewz Team.
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