What a RERA Authority's Website Must Show: The Section 34 Records Bengaluru Buyers Can Use

A photograph of the promoter. It is one of the less obvious things a state RERA authority is required to show the public, according to the Ministry of Housing and Urban Affairs' FAQ on the RERA Act. Under Section 34, the Authority must keep a website of records that includes every registered project, the promoters behind them with photographs, projects whose registration has been revoked or that have been penalised, and registered agents, including those whose registration has been revoked.

For a Bengaluru buyer, that website is a free due diligence tool that does more than confirm a registration number. This guide explains what the FAQ says the Authority must publish and the powers it holds, and how to use both before booking. It does not comment on any project or promoter.

The short answer. MoHUA's FAQ says Section 34 requires the Regulatory Authority to maintain a public website with registered projects and their details, promoters with photographs, details of projects that have been revoked or penalised, and agents with photographs, including revoked agents. Sections 35 to 38 give the Authority powers to call for information, investigate, issue interim orders and impose penalty or interest. The trade-off: the records are only as useful as the time you spend reading them, and a clean record today does not guarantee how a project will go, so treat the website as one check among several.

What must the RERA website show?

Four sets of records. The FAQ lists the Authority's immediate responsibilities and includes this one: "As per section 34 the Authority is responsible to maintain a website of records for public viewing of" the following.

First, "all projects registered with the Authority including details of projects as specified in the Act and the rules and regulations, to be disclosed on the website." Second, "details of promoters with photographs of promoters." Third, "details of projects in case of revocation of registration or where any project penalized under the Act." Fourth, "details of agents registered under the Act including his photograph and also of those agents whose registration has been revoked."

Why does the promoter's identity matter?

Because the brand on a hoarding is not always the legal entity on the registration. The FAQ's description of Section 34 refers to "details of promoters with photographs of promoters." Reading those details tells you which company or person has registered the project and therefore carries the obligations under the Act.

As an example of what you search with, PropNewz's page on Brigade Autograph in Whitefield lists the K-RERA number PRM/KA/RERA/1251/446/PR/071126/009091; for any project, that number takes you to its registration record.

That matters for everything that follows: the agreement for sale should name the same promoter, payments should go to the account linked to that registration, and any complaint will be against that entity. If the names do not match across the brochure, the agreement and the RERA record, ask why before you pay.

The FAQ also explains that the promoter's duties continue after registration. It says Section 11 requires the promoter to update the project information furnished at registration on the Authority's website, and to update certain information every quarter "in order to make an informed choice by the buyer."

How can a buyer check a promoter's history?

By searching the revoked and penalised records. The FAQ says the website must include "details of projects in case of revocation of registration or where any project penalized under the Act."

A buyer can search those records for the promoter's name and for related entities named in the agreement. A past penalty or revocation is not, on its own, a verdict on a new project, and circumstances differ. But it is information you are entitled to see, and it can shape the questions you ask: what happened, how it was resolved, and what has changed.

The same applies to agents. If a broker is involved, the FAQ says the website must show registered agents with photographs, and those whose registration has been revoked. Checking an agent takes a few minutes and is worth doing before you share documents or pay any token.

What powers does the Authority have?

A broad set of investigative and order-making powers. The FAQ says "Section 35 to 38 of RERA provides for the powers of Regulatory Authority to call for information, conduct investigations, issue interim orders/ directions, impose penalty or interest etc."

It adds that the Authority "is required to be guided by the principles of natural justice, which means it must conduct hearings fairly and impartially, giving all parties a chance to be heard before making decisions," and that it "has the power to regulate its own procedures within the framework of the Act and relevant rules."

For a buyer, interim orders are the power to note. If a dispute involves something that could be lost while the case runs, such as a unit being resold, a complaint can ask the Authority for interim directions. Whether it grants them depends on the facts. A clear complaint, setting out what happened, the documents you hold and the relief you want, gives the Authority a basis on which to use its powers to call for information and investigate.

What does the website not tell you?

Plenty, which is why it is one check among several. The Section 34 records, as the FAQ describes them, cover registration details, promoters, revocations and penalties, and agents. They are a record of what has been filed and decided, not a forecast of how a project will perform.

A clean record means there is nothing on file of the kinds the website lists. It does not replace a title search on the land, a reading of the agreement for sale, a site visit to compare progress against the quarterly updates, or legal advice on documents you do not understand. Equally, a past order against a promoter tells you what happened then, not what will happen in a new project.

The practical approach is to treat the website as the starting point: confirm the basics there, note anything that raises a question, and then take those questions to the promoter, a lawyer and your lender before you pay.

What else is the Authority responsible for?

A longer list than complaint hearings. The FAQ lists, apart from day-to-day implementation: registration of projects and agents; extension and revocation of project registration; renewal and revocation of agent registration; maintaining the Section 34 website; appointing one or more adjudicating officers under Section 71 in consultation with the government; and notifying regulations within three months of its establishment under Section 85.

It also says that under Section 32, the Authority is "mandated to facilitate a healthy, transparent, efficient, and competitive real estate market by making recommendations to the appropriate government or competent authorities," including suggestions for regulatory reforms and policy improvements.

For buyer disputes that concern common areas and the association's role, our guide to the powers of the association of allottees explains how the Authority interacts with associations. And if you need documents the website does not show, our guide to requesting information from the builder under Section 19 sets out how to ask.

How should a Bengaluru buyer use the RERA website before booking?

As a structured check, done in the same order for every project you shortlist.

1. Search the project by its RERA registration number and confirm the name, address and promoter match the brochure.
2. Open the promoter details and note the legal entity and the people shown.
3. Search the records of revoked and penalised projects for the promoter's name and related entities.
4. Read the project's declared details, including approvals and the declared completion date.
5. Check the latest quarterly update and compare it with progress you can see on site.
6. If a broker is involved, search the agent records, including the list of revoked agents.
7. Save screenshots or downloads of what you checked, with the date, and keep them with your booking papers.

Frequently asked questions

What must a RERA authority publish on its website?

MoHUA's RERA FAQ says that under Section 34, the Authority must maintain a website of records for public viewing of registered projects and their details, promoters with photographs, projects whose registration is revoked or that are penalised, and registered agents with photographs, including agents whose registration is revoked.

Can I see if a builder's project was penalised by RERA?

According to MoHUA's FAQ, Section 34 requires the Authority's website to include details of projects where registration has been revoked or where the project has been penalised under the Act. A buyer can search those records on the state RERA website before booking.

What powers does a RERA authority have?

MoHUA's FAQ says Sections 35 to 38 give the Regulatory Authority powers to call for information, conduct investigations, issue interim orders or directions, and impose penalty or interest. It adds that the Authority must follow natural justice, giving all parties a fair chance to be heard.

Does RERA only handle complaints?

No. MoHUA's FAQ lists responsibilities including registering projects and agents, extending or revoking registrations, maintaining the public website, appointing adjudicating officers, notifying regulations and, under Section 32, recommending measures to the government for a healthy, transparent, efficient and competitive real estate market.

This article explains MoHUA's general FAQ on the RERA Act for information only and is not legal advice. The FAQ notes that it is not a final interpretation of the Act. For a specific project, use the Karnataka RERA website and consult a lawyer.

Last updated 2026-11-11. PropNewz Team.